Questions, answered.

Website live chat, answered from Telegram. Visitors chat in a widget on your website. Your team receives the conversation in its Telegram group and replies there, and the answer appears in the visitor’s chat.

No. Visitors chat in the widget on your website. Only your team uses Telegram.

No. Conversations arrive in your Telegram group, and you reply there. There’s no extra inbox to keep open.

Not if you need one. Morse is intentionally simple: live chat on your website, answered from Telegram. It suits small teams that don’t want another support platform.

You get 14 days to test the full flow: a visitor asks on your website, and your team replies from Telegram. You add a card when you start.

When your 14-day trial ends. Nothing is charged when you sign up.

So Morse keeps running without interruption when your 14 days are over.

£79 per year for your first website, and £29 per year for each additional website.

No. There’s one price per website, per year. No tiers to compare.

Your website and access to add the widget to it, a Telegram group for your team, and an email address and card to start the trial.

After you sign up, we email you the instructions for installing the widget and connecting your Telegram group.

Send a test message: ask something in the widget on your website and reply from Telegram. When your answer appears in the widget, you’re live.

Choose a question topic, send messages and files, use emoji and reactions, and see read receipts on their messages.

Yes. You can set the widget’s colour, name and logo, and the topics visitors can choose from.

Yes. From the widget, they can email themselves a copy of the conversation.

In the Telegram group you connect to Morse, next to the conversations your team already has there.

Any device Telegram runs on: Android, iPhone, Windows, macOS and Linux.

No. Your team replies the way it already does, in Telegram.

Yes. Start with one website, and add more at £29 per year each.

Yes. Add Morse to your client sites and let every client answer conversations from their own Telegram group. Email hello@morse.contact to talk about agency use.

Connects your Telegram group to your website. Morse asks for your website’s domain; type it, and press Connect when the widget is found.

Changes the widget’s colour to a hex colour, like /colour #2AB0CE (/color works too). Visitors see the new colour the next time the widget loads.

Sets the heading at the top of the widget, like /title How can we help? Send /title on its own to go back to the default.

Sets the line under the widget’s heading. Send /subtitle on its own to go back to the default.

Sets the name visitors see for your team in the widget, like /name Support. Send /name on its own to go back to the default.

Sets the line that tells visitors when to expect a reply, like /response We usually reply within an hour. Send /response on its own to go back to the default.

Sets the widget’s logo: /logo favicon uses your website’s icon, /logo telegram your group’s photo, and /logo with a link to an image that image. /logo background sets the tile behind it to a colour, or removes it with none.

Sets the widget’s look: /mode light, /mode dark, or /mode auto to follow your website.

Sets the widget’s language with a two-letter code, like /language nl. With /language auto, the widget follows each visitor’s website or browser language.

Sends a link that opens your website, where you drag the minimised widget to the spot you want. Only group admins can use it, and the link works for 5 minutes.

Lists the topics visitors can choose from when they start a chat. Visitors only see the choice when there’s more than one.

Adds a topic visitors can choose, like /add_enquiry Technical support.

Removes a topic, like /remove_enquiry Technical support. The default topic, General enquiry, always stays.

Turns on away mode: the widget tells visitors you’re away and asks for their email address, so you can reply later. Send it in the group’s General topic.

Turns away mode off again. Replying to a visitor does the same.

Sets how many minutes a chat can stay quiet before Morse archives it and closes its topic, from 1 to 120, like /timer 15. The default is 9 minutes.

Asks the visitor whether their question has been answered, the same as the Resolve conversation button. Send it in the chat’s own topic.

Archives the chat and closes its topic straight away, the same as the Archive & close button. The transcript is emailed to your signup address.

/mail setup sends the setup instructions to your signup address again.